How quickly can I expect a response?
We aim to respond to all inquiries within 24 hours during business days. For urgent matters, we recommend calling us directly.
Frequently asked questions
We're Here to Answer Your Questions
How do the phone consultations work?
Our secure consultations allow you to speak with an AHPRA-registered healthcare professional from the comfort of your own home. During the call, you’ll discuss your health concerns, medical history, and wellness goals. The doctor or nurse will then provide personalised advice and discuss potential treatment options.
What services does Herbal Hub offer?
We provide personalised health consultations and treatment options focusing on your wellbeing.
Who will be providing my consultation?
Your consultation and care plan will be provided by our team of AHPRA-registered doctors and nurses. These healthcare professionals have years of experience in addressing conditions like pain, stress and sleep management.
Do I need a referral to book a consultation?
No referral is necessary. You can book a consultation directly through our website or by contacting our clinic.
How do the phone consultations work?
Our secure consultations allow you to speak with an AHPRA-registered healthcare professional from the comfort of your own home. During the call, you’ll discuss your health concerns, medical history, and wellness goals. The doctor or nurse will then provide personalised advice and discuss potential treatment options.
How long does a typical consultation last?
Initial consultations are usually about 20-30 minutes in which we discuss your health and wellness needs.
What happens during the initial consultation?
In your first consultation, an AHPRA-registered nurse will take the time to understand your health situation. They’ll ask about your symptoms, medical history, lifestyle, and wellness goals. Based on this information, they’ll guide you through informed choices and discuss potential therapeutic treatment options tailored to your needs.
Got more questions?
Contact UsYour Health, Our Priority
Knowledge, Support, and Compassionate Care
We are ready to guide you through informed choices, providing the support you deserve on your wellness journey.